Customer Service Representative ( spanish bilingual )Wells Fargo International
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 29/06/2021
57915BR
Customer Service Representative ( Spanish Bilingual )
Customer Service
Manila
Philippines
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
The Customer Service Representative ( Spanish Bilingual ), internally known as Phone Banker 2, is responsible of the following:
Answers inquiries, resolves problems, promotes and sells products and services.
Responsible for responding to routine to complex inquiries and complaints from customers regarding financial products and services.
Assesses customer needs and promotes/suggests alternative products or services. May work on special projects and coach other bankers.
Qualifications:
Fluency in Spanish and English language
Can provide good customer experience
Has clearly defined productivity and sales goals/quotas which may include cross-sell, product referrals and profit.
Requires intermediate computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.
Market Skills and Certifications
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Region
APAC
Location
Metro Manila
Customer Service Representative ( Spanish Bilingual )
Customer Service
Manila
Philippines
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
The Customer Service Representative ( Spanish Bilingual ), internally known as Phone Banker 2, is responsible of the following:
Answers inquiries, resolves problems, promotes and sells products and services.
Responsible for responding to routine to complex inquiries and complaints from customers regarding financial products and services.
Assesses customer needs and promotes/suggests alternative products or services. May work on special projects and coach other bankers.
Qualifications:
Fluency in Spanish and English language
Can provide good customer experience
Has clearly defined productivity and sales goals/quotas which may include cross-sell, product referrals and profit.
Requires intermediate computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.
Market Skills and Certifications
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Region
APAC
Location
Metro Manila
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Makati City, Metro Manila
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