Customer Service Representative - premium telco - iloiloTeleTech

TeleTech is on the search for Customer Service Representatives to proactively create meaningful connections with our team in Iloilo.
 
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.  
 
What you’ll need to qualify:
Completed at least 2 years in college with 1-year call center experience
For those who completed below 2 years of college education or Junior High School, candidate must have at least 2 years of Telco (BPO or non BPO) experience
Exceptional English verbal and written communication skills
Handy with MS Windows and other computer applications
Ability to thrive in a dynamic environment
What your typical day will consist of:
Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services 
Open and maintain customer accounts and information 
Resolve technical issues with patience and understanding
Positively participate in company events, team activities, and continuous learning
What you'll enjoy:
Competitive pay and performance-based incentives
Real career growth opportunities
Company-sponsored HMO with Health & Wellness programs for you and your family
Educational assistance through tuition reimbursement
An accessible office location at the 3/F SM City Iloilo, Benigno Aquino Ave. Mandurriao, Iloilo City

1 Year or less Experience
High School graduates are welcome
Open to Work From Home