Customer Service Representative | permit coordinatorClearSource

Job Description:
SNAPSHOT OF THE ROLE:
Career opportunity for the role of a Permit Coordinator
The liaison between the client and jurisdictional employees when it comes to working together to resolve any redline corrections and prepare for upcoming requirement changes.
CORE RESPONSIBILITIES:
Review, prepare, submit, and receive permit packages in accordance with jurisdictional
requirements.
Coordinate payment and reimbursement of permit fees according to company guidelines.
Work with internal teams and jurisdictional employees to understand and resolve any jurisdictional comments.
Work with jurisdictions and Sunrun Design Engineering teams to fully understand, communicate, and resolve AH) corrections.
Be an advocate for Sunrun and work with local jurisdictions to streamline permit processes.
Understand local AHJ requirements for Solar PV, Energy Storage Systems, Roofing, and EV Charging permit processes.
Update the AHJ database permitting requirements as needed.
Schedule appointments to meet customers and obtain customer signatures, final paperwork sign off and payment collection.
Organize all completed paperwork, and process payments in a compliant, and secure manner, if assigned.
Prepare project documentation for construction teams.
Apply for local licenses as needed.
Utilize software systems to record progress of various tasks.
Additional duties assigned as needed
Requirements:
MINIMUM QUALIFICATIONS:
1 year BPO experience required
High School Diploma or higher education
Excellent verbal and written communication skill
Background in Solar Renewable Energy is a PLUS
Familiar with MS Office and Google applications
Benefits:
EXCITING PERKS:
Competitive salary
Medical and Dental Insurance (With free dependents)
Group life insurance
Paid time off (PTO) such as sick days and vacation days
13th Month Pay
Outstanding career growth
Leadership opportunities
Passionate, energetic & innovative work culture
Friendly team driven environment
Skills and experience development
ClearSource

Pasig City, Metro Manila
Permanent
Full-time