Customer Service Representative i ortigasINTELEGENCIA BPO LLC CORP.

Candidate must possess at least Bachelor's/College Degree in any field.
At least 1 Year(s) of working experience in the related field is required for this position.
Update customer information in the database during,after each call
Responding promptly to customer inquiries
Responsible for maintaining a high level of professionalism,establish a positive rapport
Answers incoming customer calls regarding general concerns
Amenable to work on shifting schedule
Ability to stay calm when customers are stressed or upset
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Acknowledging and resolving customer complaints.
Willing to work in Ortigas