Customer Service Representative for us telco account - tera towerNeksJob Philippines

Description
To achieve extraordinary results for our clients, we're
disrupting the professional services market. We are absolutely obsessed with making our clients' businesses better. To make transformative changes, we bring together the brightest creative minds in business, cuttingedge technology solutions, proven design thinking expertise and exceptional customer experience centers.
We are looking for a Customer Care Specialist that shares this mind-set.
Make that bold move today! Join us as a Customer Care Specialist!
As a Customer Care Specialist, you will deliver support to the customers and clients of the world's biggest and best brands.
You will also be responsible for:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
• At least high school graduate
• Experience of at least six months in the BPO industry; but candidates without BPO experience are welcome
to apply,
• Excellent English communication skills
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
• Paid training
• Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and Advancement opportunities
• Competitive salary
• Monthly performance incentives
How to apply:
• APPLY TO THIS JOB POST
• SMS Text your Full name/Contact Number/Location to (Click "Apply now" to see the contact detail)
• Working knowledge on computers
Requirements
Minimum education level: Senior high school
Language(s): Tagalog
Availability for travel: No
Availability for change of residence: No

₱ 24,000.00 monthly ·  Quezon City, National Capital Region ·  11 September (updated)
Work type
Full Time