Customer Service Representative - financial accountTasksEveryday | Teams.ph

TASKSEVERYDAY | Teams.ph 
 
World's leading Virtual Assistant and customer service company since 2003. Featured on CNN, CBC and lot of media for our services. With offices around the Globe and headquartered in the US & offices at India and Philippines
 
We are looking for:
CUSTOMER SERVICE REPRESENTATIVE - FRAUD ANALYST FOR OUR FINANCIAL BACK OFFICE ACCOUNT!
1 Day interview process and immediate JO and start
Competitive Salary + Benefits
Cool office location and friendly environment - we are NOT your typical old fashioned BPO.
Make a great career with us
Qualifications:
Must have BPO experience of at least 1 year and has had experience in handling banking/financial or e-commerce accounts.
Excellent verbal and written communications skills.
Amenable to working on night shift, shifting schedules, weekends and holidays.
Amenable to working onsite office work in Cebu Business Park Ayala.
JOB DESCRIPTION:
Observe Customer Transactions to identify fraudulent activity such as account take over, friendly fraud, theft, and similar other tasks.
Monitor real-time queues and identify high-risk transactions within the business portfolio.
Responsible for resolving fraud cases, determines existing fraud trends by analyzing accounts and transaction patterns.
Identify fraudulent transactions to reduce potential revenue losses.
We provide our clients knowledge outsourcing service with work around research, reports and every task requires a good though process.  NO selling or cold calling. NO back-to-back calls. Get in touch today and get hired today!
 
For more information about our company, visit our website  www.taskseveryday.com
 
Reach us on Facebook Messenger www.facebook.com/TasksEveryday/ or www.facebook.com/TErecruitment