Customer Service Representative (csr)GMA New Media Inc.

Job Description
Responsible in communicating with customers in a skilled and professional manner, information dissemination concerning varied promos and services
Answers call inquiries and complaints regarding promos, services and campaigns via phone calls, emails, mobile app and website feedback.
Resolve product or service problems by clarifying the customer's complaint;
Minimum Qualifications
Has good communication skills in both verbal and written.
Has good Listening skills
Must be computer literate
Has a positive attitude towards work
Must be willing to work in shifting schedule
Has strong analytical and planning skills;
Good presentation skills;
Excellent problem-solving skills;