Customer Service Representative (call center agent)Optum Global solutions Philippines

Job Descriptions
Responsible for resolving insurance claims reimbursements and collecting on open accounts receivables from different members. Resolution may be facilitated via available member portals, IRIS+ (mainframe), or by interacting with payer representatives to get claim status and close claim issues to resolution or cash payment
Job Qualifications
College graduate with 6 months BPO experience (voice account)
Completed 2nd-year with 6 months BPO experience (voice account)
1st-year college undergraduate with 1-year BPO experience (voice account)
High school graduate with 2-years BPO experience (voice account)
Experienced handling Accounts Receivable, Collections in Healthcare a healthcare account is an advantage.
Work Set-up:
Temporary work-from-home until business requires to work onsite
·Free shuttle will be provided once working onsite
Contract length: 10 months
Experience:
Healthcare Account: 1 year (Required)
Call Center Agent: 1 year (Required)
Language:
English (Required)
Work Remotely:
Temporarily due to COVID-19