Customer Service Representative (amazon experience)Remote VA

Job Title: Customer Service Representative (Amazon Experience) - Remote, Full-TimeJob Description:We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking, clear and efficient in communication, and genuinely pleasant to talk to.In this role, you will be handling general inbound phone inquiries, primarily from customers without internet access, assisting them with order placements and answering basic questions related to products and services.Key Responsibilities:
Answer inbound customer phone calls in a professional and friendly manner
Assist customers in placing orders via phone
Provide product information and help customers choose the right items
Handle inquiries related to order status, delivery, and general questions
Maintain accurate call and order records
Uphold excellent customer service standards and represent the brand positively
Collaborate with the team for continuous process improvement
Requirements
Proven experience in Amazon customer service (voice support preferred)
Excellent verbal communication skills in English - clear, fluent, and friendly
Fast thinker with a no-nonsense approach and ability to get to the point efficiently
Positive attitude and customer-first mindset
Must be reliable, professional, and able to work independently from home
Strong attention to detail and ability to follow procedures
Remote VA

Western Visayas
Permanent
Full-time