Customer Service Representative - 29k salary packagePM Consulting
- Provide highest level of verbal and written customer support.
- Coordinate towing services in urgent and non-urgent situations when needed
- Evaluate the needs of customers and work in a creative, pro-active manner to resolve roadside issues with customer vehicles.
- Determine best course of action for roadside events.
- Communicate owners concerns with tow provider network, service center staff, and others as necessary to resolve issues.
- Accurately record issues and data into CRM / Vehicle Support Systems.
Requirements
Minimum education level: Junior High School
Years of experience: 1
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
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