Customer Service ManagerSM Retail
Workplace: Zamboanga
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 24/03/2021
PLAN & STRATEGIZE: Plan & develop strategy to deliver sales & profit targets
· REVIEW SALES PERFORMANCE
Review sales performance, & identify branch sales hurdles resulting from process & product reviews
· OVERSEE COUNTER OPERATIONS
Oversee branch counters to prevent long queues, & resolve complaints from irate customers
· MONITOR SUPPLIES & INVENTORY LEVELS
Monitor counter supplies & products inventory level to prevent out-of-stock & expiry situations
· DEVELOP A SYSTEMS CONTINGENCY
Develop a contingency plan for systems downtime
· TRAIN SUPERVISORS
Train new Supervisors on branch operations
Qualifications:
· Candidate must possess at least Bachelor's/College Degree
· Preferably supervisor/5 years & up experienced employee specialized in Customer Service or equivalent.
· Strong communication skills
· Basic computer skills (MS Office)
· Flexible to be assigned to work schedules supporting the retail operational hours
· Willing to be assigned in The SM Store ZAMBOANGA
· Full-time positions available
Apply Now
· REVIEW SALES PERFORMANCE
Review sales performance, & identify branch sales hurdles resulting from process & product reviews
· OVERSEE COUNTER OPERATIONS
Oversee branch counters to prevent long queues, & resolve complaints from irate customers
· MONITOR SUPPLIES & INVENTORY LEVELS
Monitor counter supplies & products inventory level to prevent out-of-stock & expiry situations
· DEVELOP A SYSTEMS CONTINGENCY
Develop a contingency plan for systems downtime
· TRAIN SUPERVISORS
Train new Supervisors on branch operations
Qualifications:
· Candidate must possess at least Bachelor's/College Degree
· Preferably supervisor/5 years & up experienced employee specialized in Customer Service or equivalent.
· Strong communication skills
· Basic computer skills (MS Office)
· Flexible to be assigned to work schedules supporting the retail operational hours
· Willing to be assigned in The SM Store ZAMBOANGA
· Full-time positions available
Apply Now
Submit profile
SM Retail
About the company
SM Retail jobs
Angeles
Position Customer Service Manager recruited by the company SM Retail at Zamboanga, Joboko automatically collects the salary of , finds more jobs on Customer Service Manager or SM Retail company in the links above
About the company
SM Retail jobs
Angeles