Customer Service Manager i mindpro zamboangaSM Mart Inc.

PLAN & STRATEGIZE: Plan & develop strategy to deliver sales & profit targets . REVIEW SALES PERFORMANCE Review sales performance, & identify branch sales hurdles resulting from process & product reviews . OVERSEE COUNTER OPERATIONS Oversee branch co PLAN & STRATEGIZE : Plan & develop strategy to deliver sales & profit targets . REVIEW SALES PERFORMANCE Review sales performance, & identify branch sales hurdles resulting from process & product reviews . OVERSEE COUNTER OPERATIONS Oversee branch counters to prevent long queues, & resolve complaints from irate customers . MONITOR SUPPLIES & INVENTORY LEVELS Monitor counter supplies & products inventory level to prevent out-of-stock & expiry situations . DEVELOP A SYSTEMS CONTINGENCY Develop a contingency plan for systems downtime . TRAIN SUPERVISORS Train new Supervisors on branch operations Qualifications: . Candidate must possess at least Bachelor's/College Degree . Preferably supervisor/5 years & up experienced employee specialized in Customer Service or equivalent. . Strong communication skills . Basic computer skills (MS Office) . Flexible to be assigned to work schedules supporting the retail operational hours . Willing to be assigned in The SM Store | Mindpro Zamboanga . Full-time positions available
Monster

Zamboanga City, Zamboanga del Sur
Permanent
Full-time