Customer Service data entry - with 2 years of related experienceShore 360

Description
Roles and Responsibilities
- Managing and processing our main inbound client email account in Outlook 365
- Pulling out the 'Quote and Job' requests from the inbound emails and entering them into Simpro Job Management System
- Pulling out internal Team 'Task' requests from the inbound emails and entering them into Simpro Job Management System
- Pulling out 'Remittance Advices' from the inbound emails and adding to a 'remittance received' folder in Outlook
- Simpro - Create Work Orders and dispatch quotes/jobs to Franchise Partners via Simpro
- Conduct online quote follow-ups via internal Infusionsoft website form
- Full fill basic client requests - like emailing clients Insurance and Workcover certificates or updating their client portals.
- Simpro - Send out Franchise Partner quotes
- Simpro - Follow up with clients re overdue accounts via email and phone.
- Outlook - Process 7 Eleven Purchase Orders onto Simpro
Required Experience
- Proven experience as a data entry clerk
A Successful Candidate must have
- Fast typing skills
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
ShoreXtra Perks
- Free barista-style coffee
- Free parking and jeepney services
- Highly engaged team
- Unlimited potential for growth
- Challenging role
- Fun and family-oriented working environment
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Availability for travel: No
Availability for change of residence: No
People with disabilities: Yes

₱ 20,000.00 monthly ·  Pampanga, Central Luzon ·  4 minutes ago