Customer Service consultant, mid level for us client (j001601)outsourced

Company Description
Outsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.
Job Description
Inbound
Making sure phones are answered and helping with customer inquiries on sales, orders, shipping, etc
With logistics and/or ecommerce background
(Mid) will specialize in Pricing, New Product and Damaged Products, Lead
Staff will be working for gunsafes.com
Will specialize in Pricing, New Product and Damaged Products, Lead
Team Lead: Will be the Team Leader for the 3 customer service staff
Qualifications
Would be Nice Features
Delivering Quality Service
Diligence
Accountability
Time Management
Problem solving skills
Ability to build rapport and create relationships across all levels in the organization
Persistence and adaptability
Daily activities
Nightshift schedule Manila Time
Junior/Mid
- 7am to 4pm (M-F) EST
- 2pm to 10pm (M-F) EST
- 9am to 6pm (Wed - Sun) EST
Customer Service: Team Lead
- 9am to 6pm (M-F) EST - flexibility needed
Additional Information
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
outsourced

Quezon City, Metro Manila
Permanent
Full-time