Customer Service agent/booking agentBig Leap Outsourcing Services

Big Leap Outsourcin Services is a Cebu-based company that aims to provide staffing services to our partnered Australian cliens. 
 
We aim to hi proactive and innovative people to join us build and expand the company in other business opportunities.
 
As we value our people, we aim to help them grow professionally in a safe and nurturing work environment; to allow them to secure a long-term career opportunity while maintaining a work-like balance.
 
We are currently looking  for two (2) Customer Service Agent/Booking Agents for an Australian client who runs a hotel/resort in Perth, Western Australia. 
 
What we offer:
Full-time
Shifting schedule
Temporary Work from Home set-up
Competitive Salary Packages
Government Mandated Benefits (SSS, PhilHealth & PAG-IBIG)
Internet Allowance
Qualifications:
Must have at least two (2) years of solid Customer Service experience.
Excellent communication skills using the English language.
Proficient in suing MS Office applications.
Strong customer service and telephone skills.
Can do multi-tasking, organized and goal-oriented.
Available to work on a shifting schedule and on weekends if needed.
Can start immediately.
Key Responsibilities:
Answering customer inquiries, bookings and cancellations via phone calls, live chat and email.
Organizing of existing bookings.
Scheduling of customer notifications.
Upselling of services.
Other ad hoc tasks required by the job.

2 to 4 Years Experience
High School graduates are welcome
Open to Work From Home