Customer Service - 2 yrs experience in call centerSignature Medical Concierge Inc

Description
Two (2) years minimum experience for a Call center agent.
• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain the problem or reason for calling.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about inquiries and concerns of the clients.
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Knowledge: Microsoft Excel
Availability for travel: No
Availability for change of residence: No

₱ 20,000.00 monthly ·  Makati, National Capital Region ·  9 minutes ago