Customer relations officerToyota Marilao, Bulacan Inc

Salary Details
Negotiable
Job Address
Lot 1505 Mc Arthur Hiway, Abangan Sur, Marilao, Bulacan, Region III, Philippines
Job Description
RESPONSIBILITIES
1. Handles customer concerns/complaints, inquiries through telephone calls, letter, personal visit, text, email, referral, surveys and by making it easy for the customer to express his/her problem and utilize customer complaint form and customer follow-up system.
2. Acts as a direct link between the company and the customer.
3. Records, gathers and analyzes customer complaints for investigation.
 
Qualifications:
a. College Graduate of any 4-year course; preferably Tourism Management or Marketing Management
b. Ability to stay calm under pressure and deal effectively with frustrated customers/conflict within teams;
Required Skills
communication skills
Job Type
Automotive/Maintenance
Working Hours
08:00 AM to 05:00 PM
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Region III, Bulacan, Marilao, Philippines
1 Year or less
Full-time
Negotiable
Bachelor's / College Degree
1 Vacancies