customer Logistics ManagerRoche

Job Description
The Position
About this position
As a Customer Logistics Manager, you will be accountable for in-country distribution and Order-to-Cash to ensure timely delivery to customers. You will oversee in-country supply chain activities to ensure we meet our service goals. You will be responsible to ensure world class service levels and right-to-operate for local distribution and to implement supply chain strategies that successfully deliver our innovative medicines to customers and patients. This is a key role within the end-to-end supply chain operating model that interacts with local and global stakeholders.
Your key responsibilities
Ensure in-market supply on time in full at the right quality and cost
Ensure right to operate for distribution
Oversee successful in-market supply and distribution management (Commercial, Promotional, Clinical/IMP affiliate level)
Partner with CSM for upstream replenishment coordination from central packaging site incl. exception management.
Implement and/or monitor an efficient cost-to-serve-model (incl. KPI metrics).
Depending on the local finance model: ownership to oversight of the order to cash process
Manage contracts and optimize performance with supply chain service providers (e.g. O2C, logistics and distrib) incl. establishing and monitoring KPI metric
Monitor and control Warehouse & Distribution and/or Logistic Service Provider operational cost as part of the Supply Chain budget
Leverage data for decision making by using e.g. analytics, simulation tools and customer insights
Drive efficiency through identifying value-adding and productivity-enhancing in-market opportunities through technology and data (e.g. CWP, IMIP, Robotics ASPIRE etc) in-line with the digital roadmap
Collaborate with different functions in the affiliate to understand the changes which may impact supply to and within the country and aligns with CSM to adjust the repl. Plan
Contribute to the supply chain design together with the CVSP and support implementation of supply solutions to meet customer requirements
Ensure appropriate supply chain set-up (incl. e.g. master data) in-line with the life cycle status of the product/portfolio
Lead & implement in-market supply projects/initiatives to gain efficiency and meet customer needs (e.g. cold chain, home delivery etc).
Own & govern local supply chain risk management plan (e.g. financial and operations)
Who you are
Deep understanding of the distribution environment (transportation, customs and health authority regulations, GXP, country(s) infrastructure)
Able to build and maintain strong internal and external partnerships
Solid understanding of supply chain planning and execution systems
Possess strong business, logistics, and supply Chain acumen
Strong sense of urgency and problem-solving skills
Knowledgeable of master data impact
Strong communicator and connector between the Business, Finance, Quality, Regulatory and Supply Chain teams
Systems thinker, deep listener, able to uncover novel insights
Capability to translate the future healthcare landscape changes to supply chain challenges and opportunities (i.e. participate in the design future proof end to end supply chain solutions)
Business proficient in English
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.