Customer contact center - fulfillment analyst iRELX

Job Discipline Description Fulfills orders, including order entry, administration and shipping | Processes orders and oversees related activities of third-party vendors to ensure orders flow effectively through systems and processes in accordance with the organization's customer service standards | Develops capacity plans to support build-to-stock and/or build-to-order environments | Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost | Prepares and maintains volume and demand planning analyses and supply and production schedules based on internal and external information to establish and effectively manage an order backlog General Profile Able to follow set instructions and processes to complete work Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Has prior relevant training or related work experience Has working knowledge and skills Recommended Skills Functional Knowledge: Performs routine tasks following specific instructions or under supervision Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other teams Leadership: Has no supervisory responsibilities; manages own workload Problem Solving: Work is clearly defined and completed according to instruction Impact: Impacts own team through the accuracy and quality of work Interpersonal Skills: Uses communication skills to exchange information
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Iloilo City, Iloilo
Permanent
Full-time