Customer care specialistA Brown Company, Inc.

Job Responsibilities:
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Job Qualification:
Bachelor's Degree Graduate.
At least 3 years related working experience with excellent
Has good communication skills
With high innovative skill, diligent and trustworthy.
Benefits:
Company events
Schedule:
8 hour shift
Supplemental Pay:
13th month salary
Overtime pay
Work Remotely:
No
COVID-19 Precaution(s):
Remote interview process
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place