Customer care managerDataflow Verification Services Limited
Workplace: MetroManila, Manila, Muntinlupa
Salary: Agreement
Work form: Full time
Posting Date: 08/11/2025
Deadline: 27/12/2020
Prior experience of minimum 3 years with contact center in a managerial role
Must have managed at least 2-3 team leaders / supervisors for at least 1 year
Experience in managing Indian staff remotely from PH
Experience in Chat & Tickets/Email process in BPO
Good communication skills and customer service aptitude
Hands on experience (and willingness) in dealing with irate customers / de-escalating
In-depth understanding of Contact Center business
Prior experience in running CSAT improvement initiatives, efficiency improvement projects etc.
Flexibility to work in a 24x7 environment - depending on business requirements
Must have managed at least 2-3 team leaders / supervisors for at least 1 year
Experience in managing Indian staff remotely from PH
Experience in Chat & Tickets/Email process in BPO
Good communication skills and customer service aptitude
Hands on experience (and willingness) in dealing with irate customers / de-escalating
In-depth understanding of Contact Center business
Prior experience in running CSAT improvement initiatives, efficiency improvement projects etc.
Flexibility to work in a 24x7 environment - depending on business requirements
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Dataflow Verification Services Limited
About the company
Dataflow Verification Services Limited jobs
Muntinlupa, Metro Manila
Position Customer care manager recruited by the company Dataflow Verification Services Limited at MetroManila, Manila, Muntinlupa, Joboko automatically collects the salary of , finds more jobs on Customer Care Manager or Dataflow Verification Services Limited company in the links above