Must have managed at least 2-3 team leaders / supervisors for at least 1 year
Experience in managing Indian staff remotely from PH
Experience in Chat & Tickets/Email process in BPO
Good communication skills and customer service aptitude
Hands on experience (and willingness) in dealing with irate customers / de-escalating
In-depth understanding of Contact Center business
Prior experience in running CSAT improvement initiatives, efficiency improvement projects etc.
Flexibility to work in a 24x7 environment - depending on business requirements
Submit profile
Dataflow Verification Services Limited
About the company
Dataflow Verification Services Limited jobs
Muntinlupa, Metro Manila



Customer Service (For Pooling)
L98 Brokerage & Logistics, Inc.
MetroManila, Manila, ParañaqueAgreement

Renewals Manager - Bilingual (Spanish and English)
TSG Outsourcing
MetroManila, Manila, TaguigAgreement

Renewals Manager - Bilingual (Spanish and English)
TSG Outsourcing
MetroManila, Manila, TaguigAgreement


Travel Customer Service Representative | Premium International Airline Account
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, Pasig₱26,000 - 30,000 per month

Customer Service Representative (eCommerce Social Media Account | CSR Hiring!)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, PasigAgreement

Spanish-Speaking Personal Injury Legal Assistant / Case Manager (Work from Home)
TSG Outsourcing
MetroManila, ManilaAgreement

Manager/Asst. Manager | Hybrid + BPO Accounting Firm
ASA Professionals Cebu Corp.
Biliran, Cebu, CebuAgreement
About the company
Dataflow Verification Services Limited jobs
Muntinlupa, Metro Manila