customer care Associates|open to all fresh gradTorch Solutions

• Answer calls and respond to emails
• Handle customer inquiries both telephonically and by email
• Manage and resolve customer complaints
• Provide customers with product and service information
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
Qualifications:
•At least high school graduate with diploma/certificate
•Preferably with call center experience but not required
•Excellent English communication skills
•Can start ASAP