Customer & back-office support representativeIMGDeck

Work From Home, Full Time
CSR experience: 1-2 years
 
Qualifications: 
 
-American English Accent (important)
-Warm, friendly personality (especially over the phone)
-Independent worker
-Highly organized and professional
-Good written English skills
-Tech savvy, proficient with the navigation of multiple web-based tools 
-Willing to work on GRAVEYARD SHIFT
-Reliability, friendliness, listening skills
-Communicate to clients in a highly positive manner.
Job Description:
 
-Provide excellent customer service
-Respond promptly to customer inquiries
-Direct requests and unresolved issues to responsible departments/persons
-Record details of inquiries, comments, 
complaints and actions taken.
-Schedule appointments and follow up.

1 Year or less Experience
Open to Work From Home