customer assistance AssociateMagic
How it works:
A customer will ask your help for a particular task they need done. Your job is to determine what is being asked, and to figure out how to provide it to them. The customer could ask for a variety of things ranging from food delivery, doing research, all the way to scheduling appointments with executives.
Most of the time will be spent communicating with the customers of Magic, providing high-end service, and finding creative ways to get them what they want. The role requires the need to be available for assistance across the operations, the ability to jump from one team or project to another, and an eagerness to take on what is needed.
You will be a part of the founding team in Manila, building the company of the future, and changing the world. Top-performers will have plenty of room to grow.
You will have 2 weeks of training; after which, we continue to provide support whenever you need help with your tasks.
Requirements
Perfect English communication skills
Problem-solving skills
Customer Service skills
Technical Requirements:
Internet speed of 5mbps (for solo usage) and 8mbps (if there are more people using the internet in the household) or more (please go to
to verify) * Modern computer, powerful enough to run several different programs in parallel (i5 core processor and 8gb RAM)
Working headset with mic
Benefits
Full-time work-from-home arrangement
Opportunities for career growth and internal mobility
Enjoy employee benefits upon regularization (HMO, VLs, SLs, etc.)
Government contributions (SSS, Pag-IBIG, Philhealth)
Magic
Other Info
Permanent
Full-time
Submit profile
Magic
About the company
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