Credit and Collections specialist iRELX

Accountabilities:
· Responsible for timely collections of outstanding balances, accurate review of granted credit limits and payment terms for all customers from various businesses involved.
· Ability to effectively generate and use appropriate reports to facilitate debt collections.
· Communicate all disputes raised by the customer to the appropriate department and ensure that a timely resolution is found.
· Escalate any risks related to customers' ability to pay as per Global Credit Policy.
· Participate in testing projects
· Ensure system requirements meet the business requirements.
· Identify and manage risks associated with Credit and Control's activities.
· Keep track and follow up on logged and escalated issues.
· Any other duties deemed necessary by the Supervisor/Credit Manager.
Qualifications:
Bachelor's Degree in Finance, Accountancy or other Business related course
Must have excellent verbal and written communication skills and the ability to effectively collaborate across all levels of organization
Sound understanding of financial accounting and business processes
Ability to manage multiple priorities within tight deadlines
Must be willing to work on shifting schedule especially graveyard shift
Excellent analytical skills and attention to details
Works successfully in a team environment
INTERNAL
Job Summary:
To minimize overdue balances and aging in line with the RELX Global Credit Policy, Terms, Conditions and Procedures. To set up and maintain a good professional relationship with Customers. To adhere to the processes set out by the Credit Policy and to minimize risk of loss through delinquent customers. To support Customer Services, Sales and Accounts Receivables Department to solve customer queries in order to minimize outstanding errors and disputes on the sales ledgers.
Accountabilities:
· Responsible for timely collections of outstanding balances, accurate review of granted credit limits and payment terms for all customers from various businesses involved.
· Ability to effectively generate and use appropriate reports to facilitate debt collections.
· Communicate all disputes raised by the customer to the appropriate department and ensure that a timely resolution is found.
· Escalate any risks related to customers' ability to pay as per Global Credit Policy.
· Participate in testing projects
· Ensure system requirements meet the business requirements.
· Identify and manage risks associated with Credit and Control's activities.
· Keep track and follow up on logged and escalated issues.
· Any other duties deemed necessary by the Supervisor/Credit Manager.
Qualifications:
Bachelor's Degree required (preferably Accountancy, Finance or other business related course)
Must have excellent verbal and written communication skills and the ability to effectively collaborate across all levels of organization
Sound understanding of financial accounting and business processes
Sound knowledge of Microsoft Office applications
Ability to manage multiple priorities within tight deadlines
Willing to work graveyard shift and at least one of the collection databases used within Lexis Nexis
Excellent analytical skills and attention to details
Works successfully in a team environment
Must not have any pending/active disciplinary action, attendance, and performance issues in the past 12 months
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Iloilo City, Iloilo
Permanent
Full-time