consumer Healthcare, customer development manager -tom_607Sanofi

JOB PURPOSE
Best in class customer management & business development for assigned customers and channels in order to achieve sales targets and hit brand objectives of Sanofi CHC.
Strong negotiation skills, blended with excellent relationship management to deliver mutually-beneficial business outcomes for both the customer and Sanofi. Ensure close collaboration with internal and external partners in order to achieve world-class distribution, availability, visibility and shopper engagement at the trade level.
REPORTING RELATIONSHIP
The incumbent will report directly to Commercial Operations Manager
KEY TASKS/ACCOUNTABILITIES
Develop sustainable, profitable business in assigned customers & channels to consistently achieve sales targets, profitability and market share objectives.
Plan and execute winning customer business plans to ensure achievement vs current year target and growth vs previous year.
Execute Joint Business Planning with relevant key customers
Negotiate pay for performance KPIs to ensure profitable growth.
Key Customer Management
Negotiate mutually-beneficial, sustainable annual terms & conditions with assigned customers.
Cultivate and maintain mutually-beneficial business relationships with assigned key customers in all levels of their organization
Ensure consistent distribution and availability of relevant CHC brands. Formulate plans to ensure Sanofi performance in key customers is always ahead of competition and the market.
Close collaboration w Marketing / Trade Marketing Team to formulate activation strategy and programs. Negotiate & execute promotion that drive profitable sales growth for the brands and the company.
Data-Driven Analysis & Management
Participate in monthly demand reviews as necessary
Provide and monitor relevant 3-month rolling forecast for key customers
Collaborate with marketing or trade marketing to regularly conduct pre and post promotion analysis. Ensure right promotion strategy formulated with effective ROI.
Actively monitor Category and key competitions market intelligence, share with team insights & initiate actions whenever necessary.
Actively collect monthly offtake data for relevant key customers. Share with team insights & initiate needed actions to ensure continuous business growth.
Merchandising Management
Work closely merchandising to ensure consistent, best-in-class product displays and shopper engagement in-store of current and new product launches
Consistently align with trade marketing to ensure that in-store execution is in accordance with planned and agreed customer standards (e.g. planograms, must sell skus, channel & customer specific displays
Receivables
Ensure timely processing and provide appropriate supporting for debit notes
Work closely with distributor finance and customer in case of any disputed credit / debit notes.
CONTACT WITH OTHERS
Internal - Marketing Team, Customer Development Team, Trade Marketing Team, Finance Team, Supply Chain Team
External - Distributor, Merchandising Team, Assigned Customers
JOB KNOWLEDGE/SKILLS/ATTITUDES
Proficiency in planning and executing business reviews & joint business planning
Strategic Negotiation Skills
Strong Communication and high-level customer engagement skills
Business Development Mindset
Innovative Thinking
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
Sanofi

Taguig City, Metro Manila
Permanent
Full-time