client service DELIVERY specialistIntrado

Job Description For this opening we will consider candidates from the following locations: Makati,Metro Manilla,Philippines |
Project manage building out new Investor Relations (IR) websites including redesigns and new site builds.
Collaborate with internal teams including but not limited to designers, developers, QA, account managers, product development and client service specialists.
Build strong relationships and quickly earn a client's trust by anticipating needs.
Scope out new site builds and set milestones to keep the project on track from both a timeline and budgetary perspective.
Ability to juggle multiple projects at once in a deadline driven environment.
Communicate client feedback and recommendations to enhance Intrado's service and product offerings.
Maintain a strong working knowledge of the Investor Relations industry and stay apprised of all associated regulations and updates.
Regularly utilize various Project Management systems including Jira, Salesforce, Basecamp, etc.
ABOUT US
Connecting people with each other and the right information is mission critical. Intrado develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.
Intrado is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.
Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most - Information to Insight.
Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories.
ABOUT THE TEAM
Intrado Digital Media is proud to power mission critical communications and provides customers with everything they need to communicate with 4 key audiences: Employees, Customers, Investors and the media. Some of our popular solutions include marketing webinars, webcasting, virtual events, product launches, press release distribution, employee town halls, investor days audio, video and web conferencing.
Intrado's Digital Media solutions are proven to help reduce costs, attract new customers and keep our current customers loyal for life. We place a lot of value in giving our clients the solutions and support they need to operate efficiently and successfully. This same desire we use to set our customers up for success applies to our employees as well. Intrado is committed to helping our employees and their families maintain a healthy work/life balance, to build a financially secure future. Self-development and learning are key with all our global employees having access to our internal learning and development university DevelopU for career and skills enhancement.
Intrado

Makati City, Metro Manila
Permanent
Full-time