chinese-speaking Customer Service Representative - 普通话 mandarinSiegen Solutions
Attend to Mandarin-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
Manage calls professionally, efficiently and with good Mandarin and English communication skills.
Research answers to questions using a variety of manuals and resources
TO QUALIFY:
Bachelor's Degree Graduate
Can speak and write in English and Mandarin
Must have basic web navigation skills
Must be willing to start immediately
Should be flexible
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