bpo Customer Service support - insuranceTaskPro OPC

Customer Service Support - Insurance (BPO)
 
We are seeking highly capable, professional individuals with strong technical aptitude to support our insurance operations. This role is ideal for candidates who are confident using technology, communicate exceptionally well, and can quickly learn new systems. Prior experience working in insurance-particularly with a U.S.-based insurance company-is strongly preferred.
 
Position Details
Schedule: 40 hours per week
Shift: 12:00 AM - 9:00 AM (with a 1-hour unpaid lunch break)
Pay: USD $6.00 per hour
Location: Lapu-Lapu, Philippines
Key Responsibilities
Perform accurate data entry and maintenance of insurance policy information
Review, process, and update insurance policies in multiple internal systems
Audit policy records to ensure accuracy, completeness, and compliance with internal standards
Identify and correct discrepancies in policy documentation and system records
Follow established workflows and procedures for policy servicing and administrative tasks
Navigate multiple software platforms efficiently and accurately
Maintain organized digital records and documentation
Meet productivity and accuracy benchmarks while working independently
Adapt quickly to new systems, tools, and process changes
Qualifications
Exceptional computer skills and high level of comfort with technology
Very tech-savvy; able to learn new systems quickly
Excellent listening, problem-solving, and multitasking abilities
Quick learner with strong attention to detail
University education preferred, but not required
Prior customer service or insurance experience is a plus, but not required