baguio - Customer Service associateFoundever

About UsFoundever Baguio is part of the North Luzon Township and is the very first contact center located in the Region!We are a people-driven, diverse company who does one thing really well - we deliver millions of great experiences every day for some of the world's best-known brands. As a leading global provider of customer experience management, we depend on our one of a kind associates to help customers all over the world. That's where you come in.Job SummaryFoundever is looking for passionate customer service associates who can live and breathe our core values.We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.What does that mean for you? You'll be the voice of the brand and it's up to you to develop personalized and memorable experiences between our clients and their customers.Primary Job ResponsibilitiesWOW Customers over the phone, online chat, or emailEnthusiasm and a Be BOLD attitude with great customer service skillsA WORK Together approach with open communication, excellence in service, integrity, and accountabilityBuild TRUST by working as a team member, as well as independently, with minimal supervisionDemonstrate a strong customer service orientation and take responsibility to ensure customers are satisfiedExperience Target
Call Center experience a plus
Foundever

Baguio, Benguet
Permanent
Full-time