bacolod| Customer Service RepresentativesTTEC

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Bacolod, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office atLevel 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport. What You'll be Doing Do you have a passion for helping others and giving them peace of mind In this role, you'll work to resolve customer inquiries or issues via chat, emails, social media, direct messaging and others. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Connect and resolve issues with customers using verbal and written communication Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Open to candidates who completed senior high school or have two years of college Requires 6 months of customer service or BPO experience for high school graduates (old curriculum) Recognize, apply and explain your product or service knowledge. Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.ttec.com/phl/ for more information.
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Bacolod City, Negros Occidental
₱180,000-216,000 per year
Permanent
Full-time