associate, customer OperationsAnalog Devices

Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure and connect.
Primary Function: (Give a general description of this position.)
Demonstrates ability to build and maintain strong relationships with customer and colleagues.
Understands the issues that drive customer scorecards or relationship.
Competency Level:
Educational Background:
(List minimum education and required discipline, e.g. Bachelor's Degree, Master's Degree, etc.)
Preferably a graduate of Industrial Engineering or any 4 years bachelor's degree course.
Experience: (List minimum number of years and field of exposure, licensure, registration, and/ or certification required).
Must have at least 1 year of work experience in related field, preferably in semiconductor industry.
Knowledge, skill and abilities: (List the competencies the employees must have to be successful in the position)
Excellent verbal and written communication skills.
Strong computer skills.
Ability to work with others towards a common goal.
Flexible and multi-tasked.
Major Duties & Responsibilities: (List the major responsibilities of the position. Most jobs have 5-7 major job responsibilities that represent the essential function of the position.)
Respond to customer requests for pricing and product lead-times in a designated region
Ensure customer orders are accurate before being loaded into the systems.
Manage progression of all customer quotes above a stated revenue amount.
Manage the backlog of the customers.
Regularly interface with our manufacturing facilities in Thailand and Philippines to discuss delivery challenges.
Prepare all necessary customer documentation in line with the highest quality standards.
Identify and generate useful business intelligence and report to senior staff.
Recommend process improvements.
Ensure that the company's commitment on environmental management, health and safety is observed and performed.
Be aware of the company's quality and environmental policies.
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
Education Level: Bachelor's Degree
Travel Required: No
Analog Devices

Cavite
Permanent
Full-time