vendor Account specialist iRealPage

Description :
SUMMARY
The Vendor Account Specialist supports the VES Invoice Processing service as back office support for alert volume handling. They are required to contact the vendor in any means possible and ensure that all invoices are redirected to the Realpage business address and retrieve missing invoices for processing. Their task is indicated through alerts that trigger in the VES dashboard and are worked according to the indicated SLA and prioritization SOP. They are required to escalate any roadblocks and coordinate with other departments if necessary to resolve the alert.
PRIMARY RESPONSIBILITIES
Contacting utility vendors via phone/chat/email/fax, whichever way efficient, to retrieve missing invoices indicated by the alert
Reviewing invoice to indicate correct business address and/or ensure this is redirected to the correct one upon vendor contact
Uploading of the retrieved invoice to ensure timely batching and payment
Immediate escalation of roadblocks encountered during handling of missing invoice alerts
REQUIRED SKILLS/KNOWLEDGE/ABILITIES
Knowledge on Microsoft Office applications
Keen to details
Collaborative
Able to do tasks simultaneously
Problem solving skills
Able to learn new processes and tools in a fast-paced environment
Overtime may be required in order to meet deadlines
Will require Outbound Communication skills via phone and email
#LI-BF1
Skills : Critical Thinking: Intermediate
Attention to Detail: Intermediate
Analytical/Problem Solving: Intermediate
Adaptability: Intermediate
Accountability: Intermediate
MS Office - Excel: Novice
Behaviors : Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Education : Associates
Bachelors
Associates
Bachelors
Some college
Experience : 2 years: Two years experience of any invoice processing related or similar back-office support function.
RealPage

Cebu City, Cebu
Permanent
Full-time