urgent hiring!!! vietnamese customer support specialist- Online Gaming Company (makati city) start aMakati City

Client Profile: An energetic, innovative and customer-driven BPO Multinational company based in Makati. That provides exceptional strategic, efficient, and secure horizontal BPO services to off-shore and near-shore e-commerce companies.
Position: Vietnamese Customer Support Specialist
Industry: Online Gaming
Location: Makati City
Salary: Highly Negotiable
- Benefits:
- Visa processing
- Transportation
- Meal provision
- Medical and life insurance benefit
- Leave entitlements (sick leave, hospitalization leave, annual leave, and other if applicable)
- Shifting schedule
- 2 days off (Saturday and Sunday)
Requirements:
- Native or Non-Native Vietnamese Speaker
- Good English communication skills
- Can start as soon as possible
- Willing to work in Makati City
- Preferably residing in the Philippines
Responsibilities:
• Identifying customer needs and helping customers use specific features
• Analyzing and reporting product malfunctions
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Monitor customer complaints on social media and reach out to provide assistance
• Inform customers about new features and functionalities
• Assist in training junior Customer Support Representatives
Recruitment Process:
- Paper Screening
- Initial Interview
- 2nd Interview
- Final Interview
- Job Offer
HOW TO APPLY:
Please send your resume to: [Protected Info]
Mobile: [Protected Info]
Sun/Smart [Protected Info]
Skype: live:jknetwork1
WhatsApp: [Protected Info]
LINE: genrou_team or jknetworkteam
Look for: Jessa
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