urgent!! Customer support representativeOakridge Realty Development Corporation

The Customer Service Representative role involves assisting English-speaking customers via email and chat. This role requires strong communication skills, multitasking, and time management abilities. Customer Service Representatives are responsible for managing customer accounts while following responsible gaming practices. We provide a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience.
 
Responsibilities:
Monitoring and processing of clients' withdrawals;
Assist English-speaking customers via email and chat;
Collaborate with your team to achieve the best customer satisfaction and other KPIs;
Manage customer accounts, and KYC verifications;
Follow company policies and practices regarding player safety, protection, and responsible gaming;
Ensuring that the Company's intellectual property and ancillary rights are safeguarded and protected.
Qualifications: 
Strong written and verbal communication skills in English
Proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint).
Ability to multitask and manage time effectively.
Additional language skills are a plus
Average typing skills
Team-player
Willing to work on a graveyard shift
Available for immediate employment
Ability to work onsite in our office in Oakridge Business Park.
FREE Snacks and unlimited coffee
Php5,000.00 Signing Bunos
Php5,000.00 Referral Bunos per applicant referred Employees and Non-Employees may refer applicants
 
HAVE A FRIEND LOOKING FOR WORK?
 
Refer now and get a chance to avail of a Php 5,000.00 REFERRAL BONUS. (Payout will be 20% upon signing the job offer and 80% full after the employee has completed the probationary period).