travel & expense claims process AnalystInternational Committee of the Red Cross

PURPOSEThe Expense Claims Process Analyst is responsible for ensuring the efficient and accurate processing of expense claims submitted by ICRC employees. The role contributes to maintaining the organization's trustworthiness and operational continuity by providing reliable, timely, and accurate financial data while adhering to established financial and HR policies.RELATIONSHIPS
Internally, interacts with "clients" from other departments.
GENERAL DUTIES
Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement
Understands and adheres to the ICRC Code of Conduct
Understands the roles of the components of the International Red Cross and Red Crescent Movement
Always respects and observes staff regulations and security rules
Represents the ICRC in a professional manner at all times
Develops and maintains a pleasant and conducive working environment with colleagues and line managers.
Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.
May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.
ACCOUNTABILITIES AND RESPONSIBILITIESThe Expense Claims Process Analyst, as part of the ICRC Financial Shared Services team, is accountable for the following:
Validate claims to ensure they fall within the scope of Travel & Expense (T&E) services.
Confirm compliance with HR policies and financial rules related to expense claims.
Verify the completeness of supporting documents, required authorizations, and claim information. Follow up with claimants for missing or incomplete details.
Ensure accuracy in expense types, amounts, currencies, and exchange rates used.
Approve or reject claims in the PeopleSoft system, ensuring alignment with organizational policies.
Escalate complex or special cases to the Team Leader or relevant HQ units as needed.
Respond promptly and professionally to client queries regarding expense claims.
Update and maintain records to track specific expense movements and requirements.
Maintain an organized and accessible filing system for claims and related documents.
SELECTION REQUIREMENTS
Bachelor's degree in Accountancy, Finance, or a related field.
Proven experience in expense claims processing or a related finance role.
Familiarity with expense management tools and enterprise resource planning (ERP) systems such as PeopleSoft.
Proficient in Microsoft Office Suite, particularly Excel and Word.
Excellent command of spoken and written English.
Strong analytical and problem-solving skills with high attention to detail.
Exceptional organizational abilities to manage multiple tasks efficiently.
Client- and solution-oriented mindset with a proactive and diplomatic approach.
Strong communication skills to effectively interact with internal and external stakeholders.
Ability to work autonomously and collaborate in a team-oriented environment.
WHAT WE OFFER
Diverse and humanitarian-minded workforce
An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
Training opportunities
Flexible work schedule
ReliefWeb

Philippines
Permanent
Full-time