Technical Support RepresentativeVibal Group Inc.

Documents client information and recurring technical issues to support product quality programs and product development
Communicate ideas both verbal and in written form in a clear, concise and professional manner both with technical and non-technical audiences
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
Required Skills and Experience
Preferably, with experience in applications support position handling web and client/server applications.
Excellent customer service skills that build high levels of customer satisfaction for external customers
Knowledge in business analysis or implementation of software products • Strong problem solving and analytical skills
Organizational and time management skills required
Self-starter with proven ability to work independently
Has 3 to 6 months call-handling experience
Strong skills in software configurations
Familiarity with any client-facing applications
Strong troubleshooting skills
Flexitime
Free Lunch or Snacks
Work from Home
Entry Level / Junior, Apprentice IT and Software Publishing 6 openings Bachelor's degree graduate
Be part of our Awesome company! For decades, we have been a leader in education and technology in the Philippines. We are a group of companies with core businesses in publishing, printing, systems integration, and technology solutions specialized for education, government, and private enterprise.Our goals have always been simple-to make Filipinos more intelligent through books and technology and introduce cloud solutions to encourage government transparency and efficiency. We are dedicated to serve the country with the best textbooks, reference materials, trade books, and technology solutions for schools and government.
Kalibrr

Quezon City, Metro Manila
Permanent
Full-time