Technical Support RepresentativeSupport Services Group
Handles all incoming phone calls with courtesy and professionalism
Answers inbound customer calls and effectively responds to clients' inquiries
Ensures the resolution of client concerns/inquiries, whenever possible
Requirements
Candidate must possess at least High School Diploma
With at least 1 year BPO Technical Support Representative experience
Professional level of written and verbal communication skills
In-depth knowledge of iOS and MacOS
Experienced troubleshooting devices - mobile phones, iPads, tablets
Should be willing to work in graveyard shift, weekends, and holidays
Benefits
Weekly Attendance Bonus
Referral/Signing Bonus
HMO with 1 Dependent
Accidental Life Insurance
Leave Credits
15% Night Differential
13th Month Pay
5th Year Anniversary Bonus
Support Services Group
Other Info
Permanent
Full-time
Submit profile
Support Services Group
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