• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
• Gather customer's information and determine the issue by evaluating and analyzing the symptoms;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
• Research required information using available resources;
• Follow standard processes and procedures;
Basic Qualifications!
-At least 18 years of age
-With technical background
-With call center experience and are at least college level
-With call center experience 6mos and above
Technical Requirements needed:
-Laptop/PC
-Stable internet connection
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
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TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS
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About the company
TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS jobs
₱ 17,000.00 monthly · Cebu, Central Visayas · 11 September (updated)