storage facility] customer service associate - general Administrative AssistantElevate and Delegate

We are looking for a Customer Service Associate - General Administrative VA to work on various admin tasks for our US client with a Storage Facility Business. You will be working with the client directly so we need someone with an A++ level of English communication skills with high initiative. Please do not apply if you think you're not a good fit for the role.
This is a long-term position and we expect you to work with the client for many years.
ABOUT YOU
Excellent English Communication Skills
Tech-Savvy
Comfortable with Softwares
An eye for details
Able to work with minimal supervision
Must have the initiative to do tasks on their own
As a Customer Service - General Administrative VA, here are your qualities and tasks, but NOT limited to:
Be the first point of contact for customers.
Answer inbound calls and emails and make outbound calls as necessary.
Possess an empathetic demeanor over the phone.
Ability to write clear and concise emails to prevent confusion.
Updating client information, processing orders over the phone, etc.
Handle customer inquiries on all communication platforms used by the business.
Willingness to be assigned to other administrative tasks.
Manage leads as they come in.
Salary: $800/month starting
TECHNICAL REQUIREMENTS
Dedicated workstation at home
Noise-canceling headphone
20 MBPS minimum Internet connection
Backup device and Internet in times of power outages
Elevate and Delegate

Philippines
US$800 per month
Permanent
Full-time