service TechnicianAuto Global, Inc.

SERVICE TECHNICIAN
 
Overview
Diagnose and provide inspections, repairs, maintenance, and installations efficiently, safely, and according to JMC quality and time standards
Comply with JMC and dealership safety and environmental programs and practices
Report to Immediate superior or Service Manager
Duties and Responsibilities:
Use technical skills and tools to ensure customer satisfaction
Contribute to department profitability through job recommendation
Meet with the Job Control or Service Advisor to review vehicle concerns
Accompany customers on a vehicle road test (if needed)
Perform the vehicle concern(s) diagnosis in a timely manner
Remain up to date on all of the latest technical service bulletins and campaigns
Complete service and repair assignments correctly, to pass quality inspections and/or test-drives
Collect all necessary information prior to requesting parts
Follow dealership safety rules, regulations, and practices
Properly handle and use all special tools and equipment  Acquire necessary tools and maintain in good working condition
Prepare or record complete and accurate descriptions of work performed cause of the problem and identify the casual part(s) on the Repair Order
Return ALL required warranty parts to the Parts Department for proper signoff
Inform the Service Advisor of any and all delays that will hinder the repair and/or promise time completion
Attend and participate in all JMC scheduled training to obtain certification
Complete all training courses provide by JMC to upgrade skills
Keep work areas free and clear of all debris and old parts
Follow standard workshop practices in safety and cleanliness
Skills Requirements
Able to identify and repair automotive problems
Strong automotive knowledge
Ability to use diagnostic equipment
Valid driver's license with restriction code 1,2 and 3