service ArchitectCGI

Meet our professionals CGI UK Careers - Be Part of Our Story Position Description: This role is to act as a Service Architect/Designer, working as part of the Odyssey Intelligent Customer Team. The role will be responsible for the creation of the Meet our professionals CGI UK Careers - Be Part of Our Story Position Description: This role is to act as a Service Architect/Designer, working as part of the Odyssey Intelligent Customer Team. The role will be responsible for the creation of the service design, ensuring that it aligns with the architecture, and wider Enterprise governance/initiatives. The role involves providing SME insight on ITSM best practice, to inform the development of the requirement and service design, where DI Solutions is acting as a 'customer friend' to a MoD delivery team. The role is within a wider team, working alongside resources from Odyssey consortium partners (client-side) and the delivery vendor (supply-side), as well as the MoD. The individual will work with the CGI lead team, but also client side posts to ensure the output is agreed and implemented. Your future duties and responsibilities: The ITSM SME will be expected to have experience of the ITIL Service Management lifecycle, and have had consultancy experience providing advice and support to client teams, along with an understanding of the Defence Digital environment. An understanding of relevant MoD policy and practice is important. Outputs from this task will also be fed in to the clients project approvals. Key Responsibilities: . Providing SME insight to the MoD delivery team, based on ITIL best practice. . Working within a wider team to support the development of the requirement and service design. . Ensure Alignment of IT strategy. . Prior knowledge of ITSM delivery in Defence is essential for this role. . Experience of working in the Defence Digital environment is strongly preferred, ideally having also spent time in roles providing advice and support to client teams. Required qualifications to be successful in this role: Key Competences: . MOD specific business knowledge . Architecture Governance . Service Design . Service Governance . ITIL 4 - Strategic Leader . Stakeholder Management . Ability to set clear direction . Knowledge of relevant MOD enterprise initiatives Must be Solely UK National and must hold MOD SC clearance. Willing to travel to Corsham/RAF Wyton. Unconditionally inclusive - we know diversity brings a great greater variety of ideas, perspectives and experiences to the workplace. We actively encourage diversity at CGI and inclusivity is one of our top priorities, with support networks for Parents, Women, LGBT+, BAME, Neurodiversity and Disability. #LI-CGISDI Skills: ITIL Service Design What you can expect from us: Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at www.cgi.com. No unsolicited agency referrals please. CGI is an equal opportunity employer.
Monster

Philippines
Permanent
Full-time