senior associate, hr ( Technical writer / project support) - 6 months fixed termSC Johnson

As the Senior Associate, HR (Technical Writer / Project Support), you are responsible for providing a variety of project support tasks to Human Resource Information System (HRIS) development team. Under the direction of the HRIS Manager, you will create technical documentations, acceptance criteria, test scripts and project communications. The role is also responsible in building and organizing the HRIS knowledge base in ServiceNow for support activities
The internal position title is Senior Associate, Human Resources
Essential Duties and Responsibilities:
Participate in functional review, estimation and technical solution alignment to document decisions and pending actions items
Prepare and transcribe minutes of the daily stand up and enhancement Demand Review Board
Manage Agile tool to track status and changes of stories and acceptance criteria for the development team
Perform other related tasks and duties that may be assigned by the immediate supervisor/s
Maintains the knowledge repositories within the organization, specifically the knowledge base, but may include other repositories
Supports HRIS to develop, edit, and produce knowledge, evidence-based lessons learned, best practices, and ensuring that all materials are produced in a standard format
Improves processes through better use of knowledge in conjunction with the Project Management office
Performs other project coordination tasks assigned by the immediate manager
Required Skills / Experience / Competencies:
Bachelor of Science in Business, Information Systems, Computer Science, Project Management or related field ​
Minimum ​4 years working in technical writing/editing skills (Workday or ServiceNow experience are highly preferred)
Proven track record in disseminate technically complex concepts into a simplified and well-organized format
Job Requirements:
6 months Fixed Term
Work Hours: mid-shift 3:00pm to 12:00am
Shifting work schedule might be changed depending on the critical deliverables and the urgent requirements of countries supported
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SC Johnson

Makati City, Metro Manila
Permanent
Full-time