Create Exceptional First Impressions
Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood. * Handle Client Calls with CareRespond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team. * Own the Client JourneyCollaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.Why Join Us?This isn't just another intake role-it's a chance to join something bigger:
Be part of a high-impact, fast-paced team that values innovation, efficiency, and client-first thinking.
Gain hands-on experience in the legal industry with a firm that's scaling rapidly.
Play a crucial role in delivering premium legal services to clients during one of the most critical moments in their lives.
Work in a culture that embraces technology, collaboration, and high performance.
If you're empathetic, organized, and passionate about making a difference, this is more than just a job-it's a chance to be part of something transformative.Ready to help shape the future of criminal defense?
Apply today and join the team at Michael & Associates.Requirements
Proven sales experience in a call center environment is required, or alternatively, a minimum of 2+ years in a customer service call center role. This is a non-negotiable qualification.
We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.
Benefits
Competitive Pay - Start at $7 per hour, plus monthly team performance bonuses.
Remote Work for Life - Embrace a permanent work-from-home setup.
Career Growth - Unlock opportunities for advancement and professional development.
Innovative Culture - Thrive in a collaborative, inclusive environment that values creativity and new ideas.
Michael & Associates, Attorneys at Law
Other Info
Permanent
Full-time
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Michael & Associates, Attorneys at Law
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