Recruitment and customer relationship managerExtended Office

· Answer and direct phone calls
· Organize and schedule meetings with team and company founders
· Plan meetings and take detailed minutes
· Write and distribute email, correspondence memos, letters, faxes and forms
· Other administrative tasks (i.e. invoices, manage filing system, maintain contact list)
· Coordinate with on-site admin to facilitate smooth operations
· Work with an international team
· Maintain confidentiality of all data
· Act as the point of contact for clients and company founders
· Building long-term relationships with key clients.
· Address customer concerns and complaints.
· Create plans to address clients' business needs
· Source candidates using a variety of search methods to build a robust candidate pipeline
· Screen candidates by reviewing resumes and job applications, and performing screenings
· Develop job postings, job descriptions, and position requirements
· Perform reference checks as need
· Facilitate the offer process
· Manage onboarding and new hire process
· Stay abreast of recruiting trends and best practices
· Manage the overall interview, selection, and closing process
· Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
Requirements
Must possess at least a Bachelor's/College Degree in any field
Knows how to handle social media pages
Must have good English communication skills
Tech savvy
Patient and friendly to clients but also assertive when needed
Must be able to comfortably and effectively communicate (verbal and written) with clients, their staffs and internal employees
Excellent time management and organizational skills - able to multitask
Highly organized with the ability to accomplish tasks on-time
Must be proficient with Microsoft Office Applications
Customer service experience preferred (specifically Australian clients)
Administrative experience preferred
Extended Office

Iloilo City, Iloilo
Permanent
Full-time