movilizer l2.5 senior Technical Support professionalHoneywell

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THE FUTURE IS WHAT WE MAKE IT
MOVILIZER L2.5 Senior Technical Support Professional
Philippines
At Honeywell, we make a lot of incredible things. But most importantly, we make the future, and are looking for people to join our team global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers and doers who are changing the future. Our people are committed to each other and to the realisation of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognised for your passion to perform.
Position Summary
The L2.5 Senior Technical Support Professional is responsible for analyzing and solving complex Movilizer technology platform related problems, primarily in the area of mobile applications and cloud technology.
Movilizer (http://movilizer.com/) is a leading European Mobile Enterprise Application Platform (MEAP) that empowers enterprises to realize their digital transformation and deploy nimble and dynamic strategies in the field. Movilizer enables them to develop mobile business models by making any operation available on any mobile device and at the same time interconnecting them with the enterprise back-end system and with each other. The company has accompanied already over 200 multinationals successfully on their transformational journey to become interconnected, digitally augmented and mobile-enabled companies.
Key Responsibilities
· Post implementation maintenance
· Must be able to debug end to end and pinpoint issues in any system component
· Write well designed, testable, efficient code.
· Ensure coding practices are following standards.
· Able to set up development guidelines and methodologies.
· Work on customer facing projects executed across geographies and cultures
· Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
· Comfortable taking calls during out of working hours for P1 and P2 issues
· Accept support tickets escalated via Level 2 support.
· Provide problem management Services and perform a route cause analysis ("RCA" or "Root Cause Analysis") of underlying complex issues, provided that any RCA for Priority 1 and Priority 2 issues shall be provided in Movilizer's sole discretion.
· Collaborate with Level 2 and customer on finding and system interoperability and integration issues.
· Develop a solution to the complex support problem.
· Make changes to the code at developer level in accordance with the customer change and release management policy and procedures.
· Assist the customer with implementation of code changes into the production environment.
· Fix bugs with code changes.
· Build and maintain support documentation and knowledge transfer
YOU MUST HAVE
· 5 to 6 years experience
· BE/B.Tech degree in Computer Science, Engineering or a related subject
· Experience in hands-on Java software Development, preferable cloud and mobile solution
· Proven track in Customer facing project execution
· Strong Experience with backend technologies - Java Spring Framework, Node.js
· Knowledge of front-end technologies like React.js or Angular.js
· Experience in noSQL technologies like Cassandra, Mongo
· Cloud technology knowledge AWS, Azure
· Excellent knowledge of Design pattern
· Proven experience in writing technical software documentation
· Experience with Agile methodologies specifically Scrum and tools
· Knowledgeable in common SCM practices, such as branching and code merges (GIT)
· Extraordinary communication skills
· Proactive, Team Player mentality
· Fluent communication in English
· Java(8), Groovy, Python, Node.js (programming language) / AWS or Azure (Cloud services knowledge) / React.js, HTML, CSS, JQuery (Front-end) / Kafka, Zookeeper (message queue) (subscribe, publish, consume - java) / Redis, Cassandra (database) / Kubernetes, Docker (deployment) / GIT, Jenkins, Nexus, Maven (CI/CD) / Prometheus, Grafana (monitoring)
WE VALUE
· Experience in developing Integrating solutions and working with REST and SOAP web services
· Good knowledge of Relational Databases, SQL and ORM technologies (Hibernate)
· Experience with scripting languages such as Groovy, Python, etc.
· Hands-on experience in using CI/CD tool suites is a plus
· Experience in writing Unit test-cases JUnit
· Kafka knowledge is needed.
· Solid understanding of release strategies that minimize or eliminate application downtime
· Proven track of delivering high velocity/tight deadline cloud based Applications
Our culture revolves around respect, collaboration, openness, continuous learning, and immense pride in doing good work. We are looking for developers who are:
· Technologist that keeps up on the latest technology, best practices and continues to learn and apply those learning's to the Honeywell environment
· Team player that puts team first.
· Real passion for working in cloud and mobile technology.
· Demonstrated ability to effectively establish and maintain working relationships across disciplines and across the organization
· The ability to be self-managing and self-directed
· Strong communication skills
· Excitement about working on a multi-functional global team
· Must be comfortable with rotating shifts
About Us
The world is changing. And it's a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We're building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
Discover More
We've been innovating for more than 100 years and now we're creating what's next. There's a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/
If you believe what happens tomorrow is determined by what we do today, you'll love working at Honeywell.
The future is what we make it. So join us and let's do this together.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster.
Additional Information
Category: Customer Experience
Location: 32nd Corner 3rd Avenue, Level 25 and 26 , The Curve BGC, Bonifacio Global City Taguig, Manila, CENTRAL LUZON 1630 PHL
Nonexempt
Customer Experience (GLOBAL)
Honeywell

Manila City, Metro Manila Central Luzon
Permanent
Full-time