Description
1. Mainly handles and answers user questions and inquiries.
2. Escalates technical problems/complaints that cannot be resolved within SLA to relevant teams.
3. Performs systematic tracking of escalated problems until they are closed
- At least 2nd year college undergraduate
- At least 1 year BPO Experience in Tech Account (Mobile devices/Tablets)
- Candidate must at least be of legal age and a Filipino citizen
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
1. Mainly handles and answers user questions and inquiries.
2. Escalates technical problems/complaints that cannot be resolved within SLA to relevant teams.
3. Performs systematic tracking of escalated problems until they are closed
- At least 2nd year college undergraduate
- At least 1 year BPO Experience in Tech Account (Mobile devices/Tablets)
- Candidate must at least be of legal age and a Filipino citizen
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
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V-call Center Link (vcclink), Inc.
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