medical VIRTUAL ASSISTANTs - registered nurse (home based)REVA Global

TASKS:
Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
Obtaining medical history; Navigating through different EMR (Electronic Medical Records) systems such as "Cerner, Epic, AthenaNet/AthenaHealth, NextGen"
Verifying the healthcare insurance coverage and eligibility
Providing administrative support which includes (data entry, appointment scheduling, email management, record management, and time-keeping)
In charge of health promotion, explaining care plans, admissions, new patient intake, and front-desk triage
Establishing a professional relationship with medical professionals and patients; Acts as a primary liaison between patients and providers
Strict adherence and compliance with the HIPAA policy
QUALIFICATIONS:
Excellent communication skills (both oral and written proficiency)
Demonstrates excellent time management, strong attention to detail, accuracy, impartiality, organization, and computer competences
At least 1-2 years of experience in a medical-related background or account; work experience with US medical insurance companies (United Health Group, Centene, WellCare, Anthem (Blue Cross, Blue Shield), Humana, Medicaid, Kaiser Permanente, etc.)
Intermediate skills with Gsuite and/or Microsoft Office
Familiar with Medical Terminologies
A healthcare-related degree is (highly preferred)
A professional license in nursing, health, or behavioral sciences is (highly preferred)
Must have a working USB type headset (wireless and mobile phone headsets are not allowed)
HIPAA Certification is a plus
SYSTEM REQUIREMENTS:
Computer Processor: at least i5 5th Generation or higher (for both primary and back-up computers)
Computer Memory/RAM: at least 8.00 GB DDR3 (for primary) and at least 4.00 GB DDR3 (for back-up)
Computer Operating System: at least MS Windows 10 or MacOS El Capitan
INTERNET:
Primary Connection: 8 Mbps plan (10mbps and up preferred)
Back-up Connection: 5 Mbps
For interested applicants, kindly apply here: https://revaglobal.ph/medical-virtual-assistants/