mass hiring step up your game & join us as a Customer Service specialistConcentrix

Posted on 10 September 2020
As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest global consumer electronic brands. You will also be responsible for;
· Answering incoming calls from customers
· Resolving customer inquiries/requests
· Developing and maintaining accurate files
· Ensuring customer requests are handled in an appropriate and timely manner
· Utilize various Concentrix and client-based tools and applications for customer management and servicing
· Provide cutting-edge service in a friendly, confident and knowledgeable manner
Requirements
Basic Qualifications:
· At least high school graduate
· Experience of at least six months in the BPO industry are preferred
· Excellent English communication skills
· Working knowledge on computers
· Good customer service, multi-tasking and problem-solving skills
· Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Competitive salary
. Monthly performance incentives
Skills / Software
Call CenterTechnologyInformation TechnologytechTechnical SupportWeb Technologies
Working Location
G/F Tera Tower, Bridgetowne, E. Rodriguez Jr., Quezon City, Philippines
Apply Now
Job Description
Bossjob